Navigating the laws surrounding service and support animals can be complex for housing providers and real estate professionals. This essential training class provides clear guidance on how to handle reasonable accommodation requests while ensuring compliance with Fair Housing laws and HUD regulations.
Course Objectives:
Understanding Permissible Questions
Learn the two legal questions you can ask when a tenant requests a reasonable accommodation for an assistance animal.
Understand how to engage in a compliant, good-faith interactive process.
Determining Acceptable Documentation
Identify what types of documents can be requested when a disability or need for an assistance animal is not apparent.
Recognize what constitutes reliable documentation and how to assess its validity.
Who Can Provide Proof?
Understand which professionals can provide trustworthy documentation, including licensed health care providers.
Learn to differentiate between legitimate documentation and unreliable internet certifications.
Distinguishing Assistance Animals from Pets
Clarify why service and support animals are not considered pets and cannot be subject to pet fees, breed restrictions, or deposits.
Review legal obligations for housing providers to ensure compliance while addressing tenant concerns.
Train with Mark Pinilla at Your Brokerage
Mark Pinilla is a top-producing property manager and certified trainer with extensive experience in real estate compliance. He offers in-depth training sessions at your real estate brokerage, equipping professionals with the knowledge to handle service and support animal accommodation requests properly.
For customized training at your brokerage, contact Mark Pinilla today. This training is ideal for property managers, real estate agents, landlords, and housing professionals seeking to enhance their understanding of Fair Housing laws regarding assistance animals.
Call to Action: Enroll Today
Stay compliant and avoid legal pitfalls by gaining the knowledge needed to handle reasonable accommodation requests properly. Contact Mark Pinilla to ensure your policies align with federal guidelines.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• How to collect your full commission when prorating rent.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.
BONUS CONTENT:
• Service and Support Animals
• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• How to collect your full commission when prorating rent.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.
BONUS CONTENT:
• Service and Support Animals
• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.
BONUS CONTENT:
• Service and Support Animals
• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.
BONUS CONTENT:
• Service and Support Animals
• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
How to write a lease that protects the landlord, the tenant, and the Realtor®.
Understand the difference between practicing law and being a Realtor®.
Understanding the importance of naming the parties involved in the lease.
How to collect your full commission when prorating rent.
Deposits and how to properly handle them.
Understand the maintenance section and how it affects owners and tenants.
How to handle active-duty military and their special exceptions to the leasing process.
How to make sure the landlord does not pay for storage.
Best practices for making sure all the sections are signed and initialed.
Best practices when dealing with foreign landlords.
Service and Support Animals – Bonus Class
This class will help you understand the proper way to deal with renters who initiate the process of having a service or support animal when renting a unit from an owner.
Understand the only questions you can ask a person requesting a reasonable accommodation.
Understand the kind of documents that can be requested.
Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
Understand why a service or support animal is not a pet.
Then we got into Mark’s expertise in property management, covering key questions like: ⠀ •Why property management is crucial and how his turnkey system benefits hands-off investors and landlords. ⠀ •The standout aspects of Keyes Property Management’s maintenance services. ⠀ •How his team handles evictions seamlessly for landlords with step-by-step support. ⠀ •How year-end financial statements help simplify tax season for landlords. And how Keyes collaborates with realtors in a non-compete way, adding value for clients.
Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.
This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.
The Lease Agreement process will include:
How to write a lease that protects the landlord, the tenant, and the Realtor®.
Understand the difference between practicing law and being a Realtor®.
Understanding the importance of naming the parties involved in the lease.
How to collect your full commission when prorating rent.
Deposits and how to properly handle them.
Understand the maintenance section and how it affects owners and tenants.
How to handle active-duty military and their special exceptions to the leasing process.
How to make sure the landlord does not pay for storage.
Best practices for making sure all the sections are signed and initialed.
Best practices when dealing with foreign landlords.
Service and Support Animals – Bonus Class
This class will help you understand the proper way to deal with renters who initiate the process of having a service or support animal when renting a unit from an owner.
Understand the only questions you can ask a person requesting a reasonable accommodation.
Understand the kind of documents that can be requested.
Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
Understand why a service or support animal is not a pet.
Mark Pinilla will be speaking at Convención Inmobaria.
¿Que es la convención Inmobiliaria?
La convención inmobiliaria es el evento más importante para agentes de bienes raíces, emprendedores e inversionistas. Donde, 3 veces al año, se reúnen dueños de negocios, agentes de diferentes países con el propósito de aprender, educarse y planificar las próximas estrategias de su negocio.
Está diseñado para cualquier dueño de empresa, emprendedor, agente inmobiliario, sin importar cuanta experiencia tenga; el objetivo es que pueda tener el conocimiento para poder crear su plan de trabajo con metodología probada por líderes del mercado
This class will help you understand the proper way to deal with renters who initiate the process of having a service or support animal when renting a unit from an owner.
Understand the only questions you can ask a person requesting a reasonable accommodation.
Understand the kind of documents that can be requested.
Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
Understand why a service or support animal is not a pet.
