Renters Archives

Spanish – Essential Training on Service and Support Animals

This class will be given in Spanish.

Navigating the laws surrounding service and support animals can be complex for housing providers and real estate professionals. This essential training class provides clear guidance on how to handle reasonable accommodation requests while ensuring compliance with Fair Housing laws and HUD regulations.

Course Objectives:

Understanding Permissible Questions
- Learn the two legal questions you can ask when a tenant requests a reasonable accommodation for an assistance animal.
- Understand how to engage in a compliant, good-faith interactive process.
Determining Acceptable Documentation
- Identify what types of documents can be requested when a disability or need for an assistance animal is not apparent.
- Recognize what constitutes reliable documentation and how to assess its validity.
Who Can Provide Proof?
- Understand which professionals can provide trustworthy documentation, including licensed health care providers.
- Learn to differentiate between legitimate documentation and unreliable internet certifications.
Distinguishing Assistance Animals from Pets
- Clarify why service and support animals are not considered pets and cannot be subject to pet fees, breed restrictions, or deposits.
- Review legal obligations for housing providers to ensure compliance while addressing tenant concerns.

Train with Mark Pinilla at Your Brokerage

Mark Pinilla is a top-producing property manager and certified trainer with extensive experience in real estate compliance. He offers in-depth training sessions at your real estate brokerage, equipping professionals with the knowledge to handle service and support animal accommodation requests properly.

For customized training at your brokerage, contact Mark Pinilla today. This training is ideal for property managers, real estate agents, landlords, and housing professionals seeking to enhance their understanding of Fair Housing laws regarding assistance animals.

Call to Action: Enroll Today

Stay compliant and avoid legal pitfalls by gaining the knowledge needed to handle reasonable accommodation requests properly. Contact Mark Pinilla to ensure your policies align with federal guidelines.

For more details, review HUD’s guidance on assistance animals.

Download Hud’s guidelines.

Understanding the Florida Lease Agreement and Service & Support Animals

**Private Event**The Keyes Company MBA Program**

Understanding the Florida Lease Agreement and effectively protecting the landlord, tenant, and Realtor’s interests. Learn what even some of the most experienced veteran real estate agents do not know and where most of the mistakes are made. Learn how to fill in the maintenance section, prorations, collect your full commission, deal with active-duty military, and more.

This class and visual presentation lecture covers the Florida Lease Agreement intertwined with realtor & property management experiences based on how the lease was written/filled in. The training will cover the lease agreement flow from acquiring a tenant to the closing/move-in and the responsibilities of the Realtors® to their customers.

The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• How to collect your full commission when prorating rent.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.

BONUS CONTENT:

• Service and Support Animals
• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.

Understanding the Florida Lease Agreement and Service & Support Animals

BONUS CONTENT:

Spanish – Understanding the Florida Lease Agreement and Service & Support Animals

This class is presented in Spanish.

The Lease Agreement process will include:
• How to write a lease that protects the landlord, the tenant, and the Realtor®.
• Understand the difference between practicing law and being a Realtor®.
• Understanding the importance of naming the parties involved in the lease.
• Deposits and how to properly handle them.
• Understand the maintenance section and how it affects owners and tenants.
• How to handle active-duty military and their special exceptions to the leasing process.
• How to make sure the landlord does not pay for storage.
• Best practices for making sure all the sections are signed and initialed.
• Best practices when dealing with foreign landlords.

BONUS CONTENT:

NAHREP South Florida – Cafecito 305

Mark Pinilla, from Keyes Property Management, was invited to speak on Cafecito 305, a program developed by NAHREP South Florida and led by Maria Pena.

Maria’s summary of the Instagram Live…

Just wrapped up a fantastic Cafecito Time IG Live with our 2025 co-education director, Mark Pinilla!

We dove into his journey in real estate, his inspiring work with Vet Info supporting veterans’ mental health, and his role as a Certified Trainer for NAHREP’s 10 Disciplines.

Then we got into Mark’s expertise in property management, covering key questions like:
⠀
•Why property management is crucial and how his turnkey system benefits hands-off investors and landlords.
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•The standout aspects of Keyes Property Management’s maintenance services.
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•How his team handles evictions seamlessly for landlords with step-by-step support.
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•How year-end financial statements help simplify tax season for landlords.
And how Keyes collaborates with realtors in a non-compete way, adding value for clients.

Catch the replay for insights from Mark’s nearly 30 years of combined experience and practical tips for property management!
⠀
#nahrepsfl
#nahrepmiami
#nahrep305
#CafecitoTime
#PropertyManagement

Mark Pinilla Training – Understanding the Florida Lease Agreement & Service & Support Animals – Miami RE Global Headquarters

Understanding the Florida Lease Agreement

The Lease Agreement process will include:

How to write a lease that protects the landlord, the tenant, and the Realtor®.
Understand the difference between practicing law and being a Realtor®.
Understanding the importance of naming the parties involved in the lease.
How to collect your full commission when prorating rent.
Deposits and how to properly handle them.
Understand the maintenance section and how it affects owners and tenants.
How to handle active-duty military and their special exceptions to the leasing process.
How to make sure the landlord does not pay for storage.
Best practices for making sure all the sections are signed and initialed.
Best practices when dealing with foreign landlords.

Service and Support Animals – Bonus Class

This class will help you understand the proper way to deal with renters who initiate the process of having a service or support animal when renting a unit from an owner.

Understand the only questions you can ask a person requesting a reasonable accommodation.
Understand the kind of documents that can be requested.
Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
Understand why a service or support animal is not a pet.

Mark Pinilla Training – Understanding The Florida Lease – The Keyes Company – The Falls

The Lease Agreement process will include:

How to write a lease that protects the landlord, the tenant, and the Realtor®.
Understand the difference between practicing law and being a Realtor®.
Understanding the importance of naming the parties involved in the lease.
How to collect your full commission when prorating rent.
Deposits and how to properly handle them.
Understand the maintenance section and how it affects owners and tenants.
How to handle active-duty military and their special exceptions to the leasing process.
How to make sure the landlord does not pay for storage.
Best practices for making sure all the sections are signed and initialed.
Best practices when dealing with foreign landlords.

Mark Pinilla Training – Understanding The Florida Lease – One Family Realty

The Lease Agreement process will include:

How to write a lease that protects the landlord, the tenant, and the Realtor®.
Understand the difference between practicing law and being a Realtor®.
Understanding the importance of naming the parties involved in the lease.
How to collect your full commission when prorating rent.
Deposits and how to properly handle them.
Understand the maintenance section and how it affects owners and tenants.
How to handle active-duty military and their special exceptions to the leasing process.
How to make sure the landlord does not pay for storage.
Best practices for making sure all the sections are signed and initialed.
Best practices when dealing with foreign landlords.

The Hispanic Homeownership Gap is Shrinking but Remains Significant

The data shows that the Hispanic homeownership gap is shrinking but still significant. From 2000 to 2022, the homeownership rate for Hispanics has increased, indicating progress but also highlighting that there’s still a disparity compared to the general population. This trend is crucial as homeownership significantly contributes to wealth building, as noted in the 2023 State of Hispanic Wealth Report. Owning a home boosts net worth and provides financial stability.

Realtors play a vital role in this journey, serving as the front line for renters aspiring to become homeowners. They provide essential guidance and resources to help navigate the homebuying process. For those looking to close this gap and build wealth, consider the benefits of homeownership and seek guidance from experts.

Mark Pinilla, an investment property manager and Realtor, can guide you towards homeownership and financial success. His expertise can provide valuable support and direction, helping to secure a stable and prosperous financial future.

Contact Mark Pinilla for professional guidance in your journey to homeownership and wealth building.

#HispanicWealth #Homeownership #WealthBuilding #FinancialSuccess #LatinoSuccess #PropertyInvestment #RealEstate #MarkPinilla #CloseTheGap #InvestInYourFuture

Los datos muestran que la brecha de propiedad de vivienda hispana está disminuyendo, pero sigue siendo significativa. Desde 2000 hasta 2022, la tasa de propiedad de vivienda para los hispanos ha aumentado, lo que indica progreso pero también destaca que aún existe una disparidad en comparación con la población general. Esta tendencia es crucial ya que la propiedad de vivienda contribuye significativamente a la creación de riqueza, como se menciona en el Informe de Riqueza Hispana de 2023. Poseer una vivienda aumenta el patrimonio neto y proporciona estabilidad financiera.

Los agentes inmobiliarios juegan un papel vital en este viaje, sirviendo como la primera línea para los inquilinos que aspiran a convertirse en propietarios de viviendas. Proporcionan orientación y recursos esenciales para ayudar a navegar el proceso de compra de una vivienda. Para aquellos que buscan cerrar esta brecha y construir riqueza, consideren los beneficios de ser propietarios de vivienda y busquen la orientación de expertos.

Mark Pinilla, un administrador de propiedades de inversión y Realtor, puede guiarlo hacia la propiedad de vivienda y el éxito financiero. Su experiencia puede proporcionar apoyo y dirección valiosos, ayudando a asegurar un futuro financiero estable y próspero.

Contacte a Mark Pinilla para obtener orientación profesional en su camino hacia la propiedad de vivienda y la creación de riqueza.

#RiquezaHispana #PropiedadDeVivienda #ConstrucciónDeRiqueza #ÉxitoFinanciero #ÉxitoLatino #InversiónInmobiliaria #BienesRaíces #MarkPinilla #CerrarLaBrecha #InvierteEnTuFuturo